SHIPPING POLICY

How much is shipping?
Due to the large increase in shipping costs, we have had to adjust our rates.  We ship everything with tracking now.  The rates for shipping vary by province. Shipping prices are subject to change, and we reserve the right to request additional payment to ship to remote and northern locations in the provinces when Canada Post's fees are prohibitively high for us to ship at our regular prices. If the second digit of your postal code is 0 (zero), Canada Post's fees are substantially higher for us and we may request an additional rural shipping fee to send our your order.
We do offer single Disc Golf disc shipping for $7, non tracked.  Please select RSVS on checkout for single discs  Please note that if there are other items in your order, you will be charged the highest shipping rate applicable.  If you accidentally checkout the entire order under RSVS, we will contact you for the additional fees.  We have no control over Canada Post's letter mail.  We cannot guarantee that you will receive your untracked order.

We also reserve the right to request an additional shipping fee to ship orders which cannot fit in a single 18" x 18" x 18" box or weigh more than 15 kg.
Please refer to the shipping table above

Please note that we have no control over what happens to these Letter Mailers once we give them to Canada Post. Canada Post has advised that, during normal times, these Letter Mailers are delivered to a locked mailbox or to a home.  If no one is available to receive a Letter Mailer at a residence, Canada Post will leave a “missed delivery slip” and deliver the Letter Mailer to the closest post office for your pick up. From our experience, most of these Letter Mailers will be delivered (sometimes quickly and sometimes after a long delay) but there will always be a few that will disappear. If a Letter Mailer goes missing, Canada Post cannot track it and we have no recourse. 
Canada Post’s website states the following at https://www.canadapost-postescanada.ca/cpc/en/support/kb/receiving/mail-delivery/how-to-resolve-undelivered-mail:

Delivery Time 

Delivery time is determined by your shipping option and shipping destination (delivery times to major urban centers will be quicker).  We currently offer the following shipping options:  

• FedEx Express Saver (delivery time of 1 to 4 business days) ***
• FedEx Ground (delivery time of 1 to 7 business days)***
• Purolator Express Saver (delivery time of 1 to 4 business days) ***
• Purolator Ground (delivery time of 2 to 7 business days)***
• Canada Post Trackable Expedited Parcel (delivery time of 1 to 7 business days) ***
• Canada Post Non-Trackable Letter Mailer for single discs (delivery time of up to 4 weeks)*** 

***These estimated delivery times are provided by your selected shipping carrier and are not guaranteed delivery times. Estimated shipping delivery times begin after your order is picked up by the carrier's driver, not at the time of order. Once your package leaves our facility, we have no control over when it will be delivered. For international customers, please allow extra time for your package to clear customs. 

Delivery Delays and Policies

Please note that your order may not be delivered until after the shipping carrier's estimated delivery date. As well, some shipping carriers have implemented a Knock, Drop and Go approach to eliminate customer interactions at the door and support social and physical distancing. Delivery employees knock or ring, choose the safest location available to leave your parcel and then depart for the next address.